Wonderful, professional, and hard working men! They were efficient, polite, and greeted us with delightful smiles! Overall it was a great experience and they went above and beyond our expectations!
The Kuipers, Grand Rapids
Fantastic! Especially after a miserable experience with another company. Thank you for restoring my faith!
Bryant, Grand Haven
Jason and Forrest did a fantastic job with my fireplace! Friendly, informative, and left my house as clean as when they arrived! You guys were awesome! Thank you!!!!!
Excellent! Thank you for your thorough inspection and courteous service.
S. Timmer, Holland
We will use you again and refer you to others. Top notch job. Thanks!
Very pleasant! We found Hancock's employees very friendly and helpful. We would recommend to others.
It was informative and helpful. Thank you for such great service!
Excellent service. The main reason we call you year after year.
Walker, Grand Rapids
Third time using your service and have always been satisfied.
Great! Earl and Jon were friendly and knowledgeable. Thanks!!!
R. Hardy, Grand Rapids
It was much more thorough than expected. Very polite, friendly, and knowledgeable staff.
Exceptional! I've used the service for years, as did my mother when she was alive.
So glad we called you this year - it was our first time. We're completely satisfied!
Great! Friendly, professional, well done job!
J. Rubey, Ada
Wonderful. The guys, Earl and Jason, were very courteous and thorough.
S. Sharpe, Wyoming
Wonderful - Earl was very personable! :)
Very professional and thorough. I was impressed!
Jason and Forrest were very helpful and informative! We also own a local small business and a friend referred you to us. Very happy they did!
I will encourage all my friends to use Hancock Chimney! They are superior!
B. Courtade, Comstock Park
Everything looks great! My compliments and thanks. May it be as long-lasting and functional as it is good looking! :)
G. Page, Grandville
Thank you for the work! We are very pleased with the work done.
Very congenial and cooperative!!
E. Norton, Grand Rapids
Our fireplace and chimney look great! Thank you.
B. & S.
Thank you for the excellent service! I'll certainly call on you again!
D. Beath, Holland
Very nice! Jason educated me on my fireplace! I will definately be doing the fixes that were estimated before burning wood!
Sedlock, Grand Rapids
Thanks Deanna for taking care of my worries!
No complaints from me! Excellent service all around. My house even smelled nice!
Very good experience, as always! Very helpful!
Thank you! The Brown/Hutchings
Thanks for the repair to our fireplace!
Earl, thank you for your service. I will call you if there are any further problems.
Thanks again! Denise
Jason and Deanna,
Thank you so much. The fireplace chimney looks very completely attractive and in good repair. You did a very professional job. I am very happy to not need to attempt any high work, I have height fright and get very tense on ladder work.
Thank you, S. Stanley
Thank you for the bird nest removal! Much appreciated! And thank you for the estimate to get the top replaced, I'll have the work done soon!
Take Care! Erin
Thank you for doing the inspection. I feel better knowing things are safe!
Thanks again, Karen
Great job! I especially liked the freshly laundered floor protection. Earl and Dave were fantastic!
D. VanderLeek, Holland
Excellent! I have passed your name on to others!
M B DeKoning, Muskegon
I appreciated the time they took to explain everything to me. Excellent service all around!
Excellent! Lots of good information. Very friendly!
Very satisfied! We will recommend you to others!
The Ezinga Family
Fantastic! Great, knowledgeable servie! Will definately call for future repairs. Thanks so much!
We just wanted to thank you for great service on our wood stove. Not only were the technicians extremely polite and efficient, they left the stove spotless and also cleaned the glass like new. We have not experienced that with other services in the past. You will be hearing from us regularly and for any unforeseen problems requiring your services.
Warm regards, Marty and Lynda
We appreciate, so much, everything you've all done for us. You are so nice and helpful. The guys who did the work were excellent and very personable. All in all, you guys are a great company and we will recommend you every chance we get.
Thank you again, Paul and Sara Filinski
Thanks for the good work!
I just wanted to say thanks again to the techs who came to my house & kept Santa's Magic alive! My 8 year old took the "torn piece of Santa's suit" to school as evidence.
Sincerely, A. Christians
Dear Hancock Staff: Thank you for picking up, repairing and re-installing our multi-flue chimney cap. Unless there is another terrific wind, I think it'll stay up! We appreciate your service.
Thanks so much for arranging to have this work done right away. The chimney looks great & I am looking forward to many fires this winter.
Many thanks for taking the time to come back and check the chimney.
Sincerely, A. Rutherford
Thank you so much. The chimney cover looks great.
Deanna, I didn't want it to go unmentioned how helpful you have been and great to work with. I especially appreciate your follow-up and patience. p.s. Thank you for the extra efforts you may have made on my behalf.
Thank you, Kathleen
Thanks for the great chimney work!
Thank you for going out of your way to help me find the best solution to my leaky chimney. I truly appreciate your return calls.
Jason, The smoke back-up problem seems to be better since you made the adjustment on top. Many thanks!